Frequently Asked Questions

Everything you need to know about shopping with Viridian.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

Viridian accepts returns on all unworn, unwashed items with original tags attached within 30 days of purchase. Return shipping is free for all domestic orders.

How do I find my perfect fit?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

Are your materials sustainably sourced?

Yes, Viridian is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in our manufacturing process.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.